Why share data?
Who to share data with and when to share it
There are a number of reasons why cultural organisations may want or need to share audience data. There are also challenges in doing so, while respecting the wishes of audiences, and data protection legislation. This site was commissioned by Arts Council England to help cultural organisations navigate these challenges, in the interests of our audiences, and a thriving sector. It offers guidance on good practice in the light of the legal frameworks, and has been developed through extensive consultation.
The guidance should help you and partner organisations share information in a way that is sustainable, useful to all parties, and fair. As the best ways to do so are open to debate, the site has been designed to enable us to exchange views: do use it to put forward your questions, comments and suggestions. We hope to build a consensus and develop the guidance through this debate.
How we use this data sharing guidance must work for us all, company and venue. Each section of the guidance allows you to leave feedback. This feedback will be collated, sent to the Arts Council and also used to build up the Frequently Asked Questions section, so that it becomes a living resource for us all. This is essential so we can work together as a sector to collaborate and share best practice around data sharing.About
The approach you take will vary from case to case and you should ideally agree one which is fit for purpose. Have a look at:
We were commissioned by Arts Council England to draft some guidance on data sharing, not just in the light of their new requirement to share data, but also the new advice on from the ICO on how arts organisations should best comply with Data Protection and privacy legislation. The idea was to help save money on lots of organisations spending huge amounts on the same legal advice, while confidently forming the happy data-sharing relationships that Arts Council England intend as the result of their new requirements…
The Arts Council England view.About
Find FAQs relating to data sharing here and ask anything else you’d like to know.Q&A
Read the document which sets out all you need to know about the legal regulations governing data collection, management, storage and use.Legal Information
The guidance was originally co-ordinated and edited by The Audience Agency, written by Director of Data Platforms Leo Sharrock, and independent consultant Roger Tomlinson. It was redrafted in Autumn 2017 to reflect the requirements of GDPR by Leo Sharrock and legal advice throughout was given by Adam Kerr of Primas Law.